Please find below important information detailing how we ensure we maintain the highest standards for our practice.
Patient Complaints procedure
It is our aim to always have satisfied patients, to meet your expectations of care and service and to resolve any complaints as efficiently, effectively and politely as possible.
Charter on Patient Safety
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment.
Standards for the dental team
All our dental professionals are registered with the General Dental Council and adhere to their standards of conduct, performance and ethics.
Data Protection and Information Security
This practice is committed to complying with the Data Protection Act 2018, the General Data Protection Regulation (GDPR), GDC, NHS and other data protection requirements relating to our work. We only keep relevant information about employees for the purposes of employment and about patients to provide them with safe and appropriate health care.
The practice aims to meet the requirements of the Data Protection Act 2018, the General Data Protection Regulation (GDPR], the guidelines on the Information Commissioner's website as well as our professional guidelines and requirements.